By default, the last used shipping address will be saved into to your  Store account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.

We take such matters very seriously and will look into individual cases thoroughly. Any sample that falls under the below categories should not be thrown away before taking photo proof and emailing the photo of the affected sample and your D.O (Delivery Order) to us at hello@youstylo.com (if applicable).

We regret to inform you that no refunds will be given for orders that fall under the below categories.

1. In the event of damaged samples received, we will require photo proof of the affected samples and your D.O (Delivery Order) in order for us to investigate and review before a decision is made to re-send the sample to you at no cost, subject to availability. In light of this, any sample that falls into this category should not be thrown away before taking photo proof and emailing the photo to us at hello@youstylo.com

2. In the event of lost mail, we will try to locate the assigned delivery team and if there’s a clear indication that your order is indeed lost, we’ll re-send the order to you at no cost, subject to availability.

After logging into your account, go to your orders. Here, you will be able to make  cancel your order. You are allowed to cancel any order before it gets processed.

Note: We cannot cancel an order which is already shipped .

Our delivery partner picks up the order with in 24 hours and You should expect to receive the orders within two (2) to ten (5) working days upon payment verification depending on the volume of orders received.

If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.

We take such matters very seriously and will look into individual cases thoroughly. Any sample that falls under the below categories should not be thrown away before taking photo proof and emailing the photo of the affected sample and your D.O (Delivery Order) to us at hello@youstylo.com (if applicable).

We regret to inform you that no refunds will be given for orders that fall under the below categories.

1. In the event that the sample you’ve received is unsatisfactory in any way you perceive, we will require photo proof of the sample and your D.O (Delivery Order) as well and you may be required to send us back the sample for close inspection and review before a decision is made to re-send a sample to you at no cost, subject to availability. The postage cost will be credited back to your account after we receive the returned item.

2. In the event that you receive an expired product, we will require clear photo proof of the sample and its expiry date for close inspection and review before a decision is made to re-send a sample to you at no cost, subject to availability.

3. In the event that you’ve received the wrong sample, we will require photo proof of the wrongly sent sample and D.O (Delivery Order) and after reviewing, we’ll re-send the correct sample to you at no cost, subject to availability.

4. In the event you’ve received your order with a missing sample, we will require you to email us a clear photo proof of your D.O (Delivery Order) to hello@youstylo.com and after which, kindly give us a call at (+91) 8553990399 and our customer service officer will attend to you to find out more before a decision is made to re-send the missing sample to you at no cost, subject to availability.

At the moment, we accept Credit/Debit cards, Google Pay, Paytm, Online Bank Transfer and COD etc.

If you want to return or exchange any product purchased from us , you have to contact us via mail at hello@youstylo.com within 24 hours of receiving the delivery of the same, In the event that you’ve received the wrong product, we will require photo proof of the wrongly sent sample and D.O (Delivery Order) and after reviewing, we’ll re-send the correct sample to you at no cost, subject to availability. If you want to receive a refund against a wrong product sent to you we will require photo proof of the wrongly sent sample and D.O (Delivery Order), after reviewing, we will contact you via mail and we might ask you to sent the product back to us with in 7 days from the delivery date of delivery , upon receiving and verifying we will initiate your refund  of Actual Product Cost),  No shipping charge will be refunded.

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